Category: Business Strategy
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Is another barrier to LLM adoption in the enterprise disappearing?
One of the hesitations many enterprises have had about using pre-trained LLM models has been driven by concerns of liability from copyright infringement claims. Many LLMs are trained using a broad array of information that is accessible via the internet. This often includes sites with copyrighted materials such as articles, images, videos, podcasts, and more.…
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Talent Without Borders: Why Smart PE Firms Are Creating Cross-Portfolio Career Opportunities
This article is written in collaboration with Jenny Tsao and Anush Naghshineh. Introduction Private equity (PE) firms are discovering something important: the people working at their portfolio companies might be their most valuable asset. Instead of treating each company’s workforce separately, forward-thinking PE firms are now creating talent pools that span all their companies. This…
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Does GenAI Really Boost Productivity?
Is GenAI actually useful in the workplace? Researchers at the Harvard Business School just published a study that seems to answer the question with a solid YES. The study, conducted between May and July last year, examined the use of GenAI at Proctor & Gamble. It analyzed the work output of over 775 randomly selected…
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AI-Guided Ecosystem Development Creating Synergistic Networks Across Portfolio Companies
This article is written in collaboration with Jenny Tsao and Anush Naghshineh. Introduction The Pareto Principle (80/20 rule) suggests that a small percentage of investments often generates substantial returns. In short, 80% of returns come from 20% of investments. If this concept applies to Private Equity (PE), how can PE firms modify the historical model…
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AI-Powered Due Diligence and Acquisition: Transforming Investment Evaluation
This article is written in collaboration with Anush Naghshineh, Jenny Tsao, and David Turner. The investment landscape has always rewarded those who can identify potential value ahead of the market. Whether it’s spotting undervalued mature businesses or recognizing tomorrow’s breakout startups, this competitive edge increasingly belongs to private equity (PE) and venture capital (VC) firms…
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The 30% Club: Why Most Digital Transformations Fail – And How AI Can Help
This article is written in collaboration with Anush Naghshineh, Phill Giancarlo – CTO, Technology Strategist & David Turner, MBA. Why Do 70% of Digital Transformations Fail? Digital transformation (Dx) is essential for organizations striving to remain competitive in an era of rapid technological advancements. However, despite substantial investments in digital initiatives, a significant percentage of…
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The Revenue Engine You’re Not Using: Transforming Customer Data into Predictable Growth – Part 2
This article is collectively written by Jenny Tsao, Anush Naghshineh, David Turner, MBA, and Phill Giancarlo – CTO, Technology Strategy Consultant. In Part 1, we examined how market leaders are transforming customer data into a powerful revenue engine. Companies like Delta Airlines generate $300M+ through AI-powered strategies. Yet the reality remains: 97% of customer data…
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The Revenue Engine You’re Not Using: Transforming Customer Data into Predictable Growth – Part I
This article is co-authored by Phill Giancarlo, Anush Naghshineh, Jenny Tsao, and David Turner. While many businesses see data analytics as a tool for operational efficiency or gaining customer insights, few recognize its true potential as a direct revenue generator. In fact, companies excelling in data monetization generate billions in new revenue, often outpacing their…
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Digital Customer Personalization at Scale: How AI is Rewriting the Rules of Customer Acquisition and Engagement
This article is collectively written by Phill Giancarlo, Anush Naghshineh, Jenny Tsao and David Turner. According to research by McKinsey, companies leveraging AI in the personalization of customer acquisition are seeing increases of up to 15% while reducing acquisition costs. Organizations continue to pursue the goal of achieving personalization at scale, but something fundamental has…